How Great Leaders And Companies Inspire Action [Video]

A colleague recently sent me a link to a TED talk by Simon Sinek named “How Great Leaders Inspire Action.” In less than 20 minutes, Simon succinctly conveys how great leaders inspire those around them and how companies’ marketing departments can do the same.

In a nutshell, inspirational leaders all start with why.

I’ve crafted a summary of his presentation below, but if you have 18 minutes, I encourage you to listen, as Simon is a great storyteller and teacher.

Increase Sales With 3 Simple Tactics

We’re always looking for new ways to increase sales. Here are three simple tactics to improve your bottom line.

Make Your Business Buyer Ready With These 5 New Year Resolutions

new-year-resolutions-for-businessesAt The Private Business Owner, we’re all about sharing information that helps companies become buyer ready. Because business owners want to get the greatest return on their investment, we’ve compiled five simple new year resolutions that will prep your company for the day you decide to exit.

How To Survive (And Even Thrive) During Economic Malaise

It seems like on a daily basis now we are hit with a barrage of bad economic news. Although most experts do not expect a true double-dip recession to hit, many sectors of the economy have certainly slowed. Given this reality, we thought it might be a good idea to share some sage advice we came across recently on how to survive an economic slowdown. Both Thor Harris, president of the PR firm Percepture, and Carol Tice of Entrepreneur.com have come up with a few great ideas on this topic.

Social Media Guidelines for Middle-Market Business Owners

It seems like every business in the U.S. today is diving head-long into social media. Experts tell us that social media is becoming the hottest way to market and advertise your company and its products/services. While this is definitely true, as with any new strategy implemented, you need to use it efficiently. I recently came across an excellent article that discussed some common social media mistakes and how to avoid them. I thought I would share a few with you.

Why You Can’t Ignore SEO (Search Engine Optimization) [INFOGRAPHIC]

Maybe you’ve heard the term SEO but have no idea what it is. Possibly you know it stands for search engine optimization but are still in the dark about its meaning. You’re not alone.

According to a survey done in 2009, just under half of small business owners had websites, but I’m willing to bet that the number has risen during the past two years. If you are one of those businesses with a website, hopefully your web design firm has educated you on the importance of creating a site that is search engine-friendly.

How To Make Effective Email Newsletters

It seems to me that the growth of email newsletters has been exponential the last few years. Every day I seem to get 10 to 15 of these from various sources that I have provided my email address to over the years. Many of them are so non-newsworthy that they get deleted immediately (and I eventually opt out). Others seem to have some relevant information but they are usually so poorly written or designed that reading them is a chore. You’ve probably experienced something similar.

This made me wonder, what makes an effective email newsletter? What makes recipients want to open it every time it is emailed?

Is Your Business Buyer Ready? Your Customers Have the Answer

Running a successful business is the goal of every business owner. Eventually though you will need to sell the company in order to move on to your next venture or to retire and sail off into the sunset Jimmy Buffett style. In order to obtain the most money upon the sale of your company,you will need to ensure that every aspect of your company is “buyer ready.”  Developing an ongoing, stable revenue stream comprised of satisfied customers is one of the most important things you can do to make your company buyer ready.

A couple of months ago, John Warrillow wrote an article for Inc.com called “One Question Can Predict the Future of Your Company.” In it, he discusses a common problem for all business: monitoring customer satisfaction levels.

How LinkedIn Users Interact With the Social Networking Site [INFOGRAPHIC]

There’s no doubt that LinkedIn is popular. The social networking site hit 100 million members in March and is continuing to grow. LinkedIn allows users to create an online resume complete with references, but perhaps the most valuable resource is the network you can create on the site. The service gives you the ability to see if anyone you know is connected to someone that you want to know, potentially turning a cold call into a referral.

Recently Lab 42 conducted a survey about how LinkedIn users interact with the site and created an infographic with the results. Besides visit frequency and how often people update their profiles, Lab 42 asked the key questions: What do you use LinkedIn for the most and why is LinkedIn useful?

Customer Service: America’s View of Who Provides the Best and Worst [INFOGRAPHIC]

We all know how crucial good customer service is to our business. A while back, Carl Doerksen pointed out that our “real boss” is not our manager or CEO but the customer.

The infographic below touches on some of the same points that Carl mentioned – things like following through with your promises, being knowledgeable about your company’s products and services, and treating people respectfully.