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Planning for the Unexpected: Disaster Preparedness Checklist for Businesses

August 24, 2015 By Lindsey Perkins Wade

business-disaster-preparedness-plan-checklist

While we can’t predict what disasters or emergencies are looming in the future, business owners can prepare for the unexpected to a certain degree. If company leaders ignore this fact, then failing to plan could be a plan for failure.

Besides minimizing the impact of something like toxic wastewater contamination on your company’s bottom line, having a business disaster or emergency preparedness plan is something business acquirers love to see. Buyers are all about avoiding risk, and planning ahead can decrease some of the risk inherent in each business.

Ready.gov, a website the Federal Emergency Management Agency set up to help business owners prepare for emergencies, has an emergency plan template [PDF] where entrepreneurs can type in the necessary information and print/save.

If you prefer to create a document customized for your company instead of using FEMA’s template, consider addressing the following areas to plan for a natural disaster or an emergency. [Read more…]

Filed Under: Operations Tagged With: buyer ready, Disaster Preparedness

How To Stop Procrastinating: 7 Strategies

June 29, 2015 By Lindsey Perkins Wade

how to stop procrastinating

You’re here because you want to stop that awful procrastination habit, so we’ll dive in before you put off reading this article. But first, a disclaimer: Overcoming procrastination takes self-awareness and new behaviors. All seven of these strategies probably won’t work for you, so find the ones that do and incorporate them into your routine. [Read more…]

Filed Under: Operations Tagged With: procrastination

Ransomware: What It Is, What It Does, and What Can Be Done To Avoid It

March 12, 2015 By Ken Perkins

Ransomware is the Trojan Horse of data destruction. It’s a vicious type of malware that creeps into your computer system and literally paralyzes it, locking up your files, videos, business documents – everything on the hard drive, really – and then demands a monetary ransom to unlock it. It’s a serious type of cyber extortion that has been around for years but has seen a recent uptick in activity, according to the Federal Bureau of Investigation.

Most malware of this type manages to encrypt or encode all of the files on infected computers. Some of these programs often claim to be from governmental or even law enforcement agencies and use scare tactics to warn the user that illegal or compromising material has been found on the computer. [Read more…]

Filed Under: Operations Tagged With: cyber attacks, cyber security, ransomware

10 Things Business Owners Must Know About Cyber Security

February 26, 2015 By Ken Perkins

cyber-security-tips-business-owners

Cyber breaches don’t discriminate. Theft of digital information occurs at companies large and small, from local banks to major defense contractors, and has now surpassed physical theft as the most commonly reported fraud. According to the business magazine Fast Company, federal agents delivered the somber news last year to more than 3,000 U.S. companies that their computer systems had been hacked to the tune of $215 million. President Obama identified cyber attackers during a recent White House summit as a major threat to the U.S. and world economy.

Whether your business has a sophisticated, high-technological Internet presence or merely uses email and maintains a website, cyber security ought to be part of the overall game plan. Every business using the Internet is responsible for creating a culture of security that will enhance business and consumer confidence.

Usually cyber threats are blamed from the outside where crooked programmers pilfer corporate intelligence and raid your financial data. But sometimes the threat is created from the inside out when employees’ ignorance literally opens the door to cybercriminals. This can’t happen, and doesn’t have to.

It’s important to train and educate your employees BEFORE you have a data breach. Waiting to react is a mistake. Create a culture of cyber vigilance and have in place policies that will leave you cyber secure. Here are things your employees need to know to stay on their cyber toes. [Read more…]

Filed Under: Operations Tagged With: cyber security

7 Tips on How To Grow Customer Relationships That Last

January 20, 2015 By Ken Perkins

Growing Customer Relationships

Solid customer relationships don’t materialize with the first handshake. They take cultivation. Which means extra effort, extra time, a bit of massaging and lots of TLC. Luring curious customers in the beginning is actually the easy part. What’s hard is getting a return visit. Building customer loyalty takes a strategic effort and the rewards of a large and ardent customer base can be momentous.

The art of building sustainable connections with customers – and it is an art – calls for the same ingredients that fuel any personal relationship. Trust. Respect. Chemistry. These days customer management is an increasingly vital aspect of running a business – and a successful strategy is an extremely useful tool, no matter your business model.

So what can you do to grow and maintain customer relationships? Here are several steps that can help. [Read more…]

Filed Under: Operations Tagged With: customer loyalty, customer service, improve customer satisfaction

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The Private Business Owner – A Generational Equity Blog

The Private Business Owner is an online publication sponsored by Generational Equity. PBO aims to provide useful tips and information that will improve both the lives and businesses of entrepreneurs, as well as provide valuable insight into the company exit process through bi-weekly M&A Digests.
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