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Rush for Patents Highlights Opportunities for Business Owners

April 18, 2012 By Lindsey Perkins Wade

Technology companies are going to war over patents. Not only are they paying billions of dollars for intellectual property, but they’re also filing lawsuits to protect their investments.

A recent case that started a few days ago is one that Oracle brought against Google. Oracle claims that Google’s Android operating system copied Java code, a “programming language and computing platform first released…in 1995.”

While the trial’s outcome will be important for software developers regarding what constitutes copyright infringement, Oracle’s history with Java provides a lesson about opportunities for all private business owners. [Read more…]

Filed Under: In the News, M&A, Operations Tagged With: AOL, exit planning, Exit Strategy, facebook, google, Oracle

Customer Service: America’s View of Who Provides the Best and Worst [INFOGRAPHIC]

July 27, 2011 By Lindsey Perkins Wade

We all know how crucial good customer service is to our business. A while back, Carl Doerksen pointed out that our “real boss” is not our manager or CEO but the customer.

The infographic below touches on some of the same points that Carl mentioned – things like following through with your promises, being knowledgeable about your company’s products and services, and treating people respectfully. [Read more…]

Filed Under: Operations, Sales & Marketing Tagged With: Amazon, AOL, Apple, Bank of America, cool infographic, customer service, HSBC, UPS

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The Private Business Owner is an online publication sponsored by Generational Equity. PBO aims to provide useful tips and information that will improve both the lives and businesses of entrepreneurs, as well as provide valuable insight into the company exit process through bi-weekly M&A Digests.
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