“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” –Maya Angelou

Angelou eloquently conveys through this message that humans may forget details of certain events, but they rarely, if ever, forget how they felt at a certain period. Whether they were over the moon with happiness or completely crushed and feeling worthless, we remember feelings above all else, and we remember them for a long, long time.

I immediately thought of this quote while reading a recent piece on respect in the work place. The Inc. article, One Thing Employees Need (But Rarely Get) by Jeff Haden, discusses how respect is more important than other benefits you could offer your employees. [Read more…]