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Being Realistic With The 20-Day End Of Year Calendar

December 5, 2011 By Derick Schaefer

The Wednesday before Thanksgiving I had an owner of a small business call me about a project he wanted done. Though an immediate response was provided to them, the real follow-up didn’t take place until the Monday after Thanksgiving. The business owner’s thought Monday was, “It’s been six days since I contacted you!”

Let’s start from there to talk about the reality of getting things done during the holiday season. [Read more…]

Filed Under: Operations Tagged With: holiday season, managing expectations, productivity

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